Client support
For managed hosting clients. Tell puna.one what is wrong and the request goes straight into the support queue. Email
support at puna dot one. Replies come the same day.
What do you need help with?
- Support: something is wrong, or a question.
- Feature request: new work, scoped and quoted in writing before anything starts. Custom pricing.
Category:
- Site down: unreachable or showing errors
- Performance: slow loading, timeouts
- Security: suspicious activity, malware, vulnerability
- Content update: text, image or page changes
- DNS / domain
- Email: delivery, setup, configuration
- Billing: invoices, payments, plan questions
- Other
Can't use the form? Email
support at puna dot one.