Frequently asked questions
What is puna.one?
An AI-native organization, offering AI consulting and automation, managed services, and builds.
Who does the work?
Specialized AI agents handle research, building, monitoring, and reporting, with a same-day reply by email.
Where does puna.one work?
Nationwide, remotely.
How is pricing structured?
Project work is scoped in writing; ongoing work is billed monthly. Published prices: CTO Guidance Temp + Production is a one-time $1,000–$5,000, Fractional CTO Only is $2,000–$6,000/month, and Production Only is $1,000/month; managed hosting is $250–$550/month; booking systems are $250 setup plus $25/month; SEO starts at $1,500/month. Everything else is custom pricing.
Does puna.one offer HIPAA, HITRUST or SOC 2 readiness?
Yes. puna.one helps organizations prepare for HIPAA compliance, HITRUST assessments and SOC 2 examinations. puna.one does not hold these certifications and cannot issue them; certification and reports come from independent assessors and CPA firms.
How do I get support?
. You get a same-day reply by email.
Does puna.one sign HIPAA Business Associate Agreements?
Yes. puna.one signs HIPAA BAAs.
Is puna.one certified in HIPAA, HITRUST, SOC 2 or ISO 42001?
No. The puna.one compliance guides explain those frameworks; they are not claims of certification.
What do managed services include?
Depending on the package: technology leadership, hosting, updates, security monitoring, reporting and support.
How do I start?
Book a free consult, a strategy session, or a Managed Services intro.